Position Title: Evidence Support Specialist

Location: Austin, TX 78701

Schedule: 100% Onsite | Monday-Friday, 8:00 AM - 5:00 PM

Assignment Length: 6 months (Potential to extend)

Pay Rate: $21.33/hour W2

Position Summary:

The role will be approximately 80% focused on Evidence Support responsibilities and 20% on Fulfillment (Floater) duties. The ideal candidate will possess a combination of administrative, customer service, and data entry experience and demonstrate a high degree of accuracy and professionalism.

Primary Responsibilities

Evidence Support (80%)

• Prepare and send out evidence documentation across multiple jurisdictions.
• Ensure all documentation is accurate, timely, and compliant.
• Collaborate with internal departments and external agencies for evidence handling.
• Resolve discrepancies or issues in documentation.
• Maintain strict confidentiality of all evidence and sensitive records.

Fulfillment Floater (20%)

• Process filings and document orders with state agencies.
• Provide responsive, high-quality service to internal and external customers.
• Support multiple departments as needed with administrative tasks.
• Contribute to team meetings and recommend process improvements.
• Perform general data entry and order processing duties.

Minimum Qualifications

• High School Diploma or equivalent.
• At least 1 year of experience in administrative support, customer service, or document processing.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Strong computer skills and familiarity with spreadsheets and general office software.
• Excellent attention to detail in reviewing and preparing materials.
• Strong written and verbal communication skills.
• Professional demeanor with poise, tact, and diplomacy.
• Comfortable managing multiple priorities and meeting deadlines.
• Flexibility to work overtime if needed.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.